telephone answering service
If you need a professional telephone answering service? Look no further. Paperclip offers a competitive telephone answering service to support SMEs. We understand how busy small and medium-sized businesses can be — every missed call could be a missed opportunity. That’s where Paperclip comes in.
We specialise in delivering a professional, cost-effective telephone answering service that ensures your customers receive prompt, courteous and consistent communication — even when you’re unavailable. Whether you’re a solo entrepreneur or running a growing team, our service bridges the gap, helping you stay responsive without having to man the phones around the clock.
Why Choose Paperclip’s Telephone Answering Service?
At Paperclip, we don’t just answer phones — we represent your business with care. Our UK-based team is trained to handle calls with professionalism and a human touch that reflects your brand. We take the time to understand your company, your values, and how you’d like your calls handled.
Here’s why so many SMEs across the UK choose us:
- Friendly, UK-based receptionists
- Instant message delivery via email or text
- Overflow, out-of-hours, and holiday call cover
- Custom greetings and call scripts to match your tone
- Scalable packages with no long-term tie-ins
- Dedicated support team to help you every step of the way
If you need a professional telephone answering service? Look no further. Paperclip offers a reliable solution for businesses that want to stay connected and professional — without the cost of a full-time receptionist.
A Great Solution for All Types of Telephone Answering Service Needs
Our service isn’t one-size-fits-all. Whether you’re receiving a few calls a day or hundreds each week, we’ve got a tailored telephone answering service to match.
👩💼 For Sole Traders & Freelancers
Focus on your work without distraction. We’ll answer your calls in your business name, take accurate messages, and ensure no client is left hanging.
🏢 For SMEs with Growing Teams
Our overflow service ensures you don’t lose calls when your internal team is busy. Great for support desks, admin teams, or sales departments.
🌙 Out-of-Hours Support
Whether you’re in meetings or it’s after hours, we’ve got you covered 24/7 if needed. Clients can still reach a live person, even when your office is closed.
📅 Appointment Booking and Diary Management
As an optional add-on, we can book appointments directly into your calendar or CRM, ensuring your operations run smoothly.
Whatever your needs, we have a great solution for all types of telephone answering service requirements — and you only pay for what you use.
How Paperclip Outshines the Competition
We’ve analysed the top-ranking sites offering a telephone answering service — and while many look polished, few provide the genuine personal touch, SME understanding, and price flexibility that Paperclip offers.
Where other providers use rigid scripts, offshore agents, or hidden fees, Paperclip offers transparency, flexibility, and authentic human interaction. We pride ourselves on acting as a true extension of your business — not just a call centre.
FAQs About Our Telephone Answering Service
1. How quickly do I get my messages?
We send messages immediately by email or text after each call, so you’re always kept in the loop — even if you’re on the move.
2. Can you transfer calls live to my mobile or team?
Yes, we can forward calls based on your preferences. You decide when and how you’d like to receive calls or messages.
3. Are you able to handle industry-specific calls?
Absolutely. We serve businesses across various sectors including legal, medical, trades, real estate, and e-commerce. We tailor our approach to your specific needs.
4. Is there a long-term contract or setup fee?
No. We believe in keeping things simple. There’s no setup fee, and you’re not tied into long-term contracts. Our services are flexible and scalable to your growth.
Ready to Enhance Your Customer Experience?
If you need a professional telephone answering service? Look no further. Paperclip offers a competitive telephone answering service to support SMEs. Our team is here to ensure your calls are never missed — and your customers are always greeted by a professional, helpful voice.
Whether you’re looking for a fully outsourced receptionist or just someone to catch the overflow, we’ve got a package that fits. Let Paperclip take care of your calls, so you can take care of business.
